FAQ

Gourmet Discounts and Terms

Free shipping on orders of $1,000 or more!

Orders totaling $1,500 - free shiping and 5% discount

Orders totaling $2,000 - free shipping and 10% discount

Order Cancellations and Changes

We pride ourselves on getting your order packed and shipped as soon as possible.  If there is an issue with the products or shipping address, we may be able to help.  

EMAIL us at  gourmet@nordicware.com

Return Authorization Request

To be eligible for a return, please complete the below form and return to gourmet@nordicware.com. When the return has been approved and processed, refurnds will be issued to the original payment method only. 

 

***PLACE LINK TO RA FORM HERE!!!*****

 

Please include a copy of the Return Authorization Form as well as a copy of the order inside the box with the returned product.

 

Free and Standard Shipping

Free shipping orders are sent via ground, which is typically 5-7 business days to delivery.  Orders ship from our Minneapolis, MN fulfillment center and delivery times will vary depending on location of ship-to address.